Privacy Policy - Sveti Crafts

Data Security:

Secure Transactions: We implement industry-standard encryption methods to protect financial information during online transactions.

Access Controls: Access to user data is restricted to authorized personnel, and stringent measures are in place to prevent unauthorized access.

Third-Party Integrations:

Payment Processors: When making purchases, your payment information may be processed by trusted third-party payment processors adhering to industry standards.

Analytics Partners: We may share non-personal information with analytics partners for insights into user behavior and preferences.

Marketing Communications:

Opt-In Consent: Users have the option to opt-in for marketing communications, and preferences can be managed through user accounts.

Unsubscribe Option: Recipients of marketing emails can easily unsubscribe by following the instructions provided in each communication.

Children's Privacy:

Age Verification: We do not knowingly collect or process personal information from individuals under the age of 13 without verifiable parental consent.

Parental Control: Parents can contact us to review, delete, or refuse further collection of their child's information.

Policy Changes:

Notification: Users will be informed of any changes to the privacy policy via email or prominently displayed notices on our website.

Effective Date: The effective date of the privacy policy will be updated to reflect the most recent changes.

Contact Information:

Customer Support: Users can contact our customer support team for inquiries, concerns, or requests related to their privacy.

Data Protection Officer: Contact details for our designated Data Protection Officer will be provided for privacy-related matters.

Incident Response:

Breach Notification: In the event of a data breach, affected users will be notified promptly, and appropriate steps will be taken to mitigate the impact.

Investigation: We conduct thorough investigations into any potential security incidents to identify and address vulnerabilities.

Lawful Basis for Processing:

Consent: Where applicable, processing is based on user consent obtained during account creation, newsletter subscriptions, or marketing communications.

Contractual Necessity: Data processing necessary for fulfilling orders and providing services is based on the contractual relationship with users.

Privacy Compliance:

Data Protection Laws: Our privacy practices comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

Independent Audits: Periodic audits and assessments ensure ongoing compliance with privacy standards and legal requirements.

Write to us

If you have any questions, please contact us at [email protected]